General Manager, Leeds

LUNA is a fast-growing student accommodation operator that dares to do things differently. We believe in the power of a small but dynamic team and take pride in recruiting like-minded, exceptional individuals who aren’t afraid to roll up their sleeves and get stuck in. Our focus is on delivering outstanding experiences for our residents and outstanding returns for our business, powered by bold ideas and plenty of hard work.

 

Who are we looking for?

As a General Manager with LUNA Students, you’ll hold the reins of our operations, ensuring a smooth day-to-day running while driving sales and long-term success.

 

Key responsibilities:

With customer satisfaction at the heart of what you do, you will also be responsible for:

Strategic Leadership: Developing and executing business strategies to ensure performance of business KPIs

Team Management: Motivate, mentor and promote a culture of health and safety within the property team

Operational Oversight: Ensure the efficient delivery of services on a day-to-day basis to deliver an outstanding service for our students

Stakeholder Engagement: Actively developing and maintaining university stakeholder relationships for long term business benefits

Financial Performance: Monitoring budgets, managing resource effectively to drive profitability

At LUNA, we’re passionate about your professional growth. This is more than just a job—it’s an opportunity to develop your career in an exciting, supportive, and forward-thinking environment. For more information, please don’t hesitate to ask for a job description.

 

About you

You’re a confident, performance driven leader who thrives of challenge and collaboration, you’ll bring:

Exceptional Communication Skills: The ability to engage and influence stakeholders at all levels

Problem solving mindset: A proactive “can do” approach to identify challenges and implement solutions

Proven Leadership Experience: A track record of managing teams within the residential or hospitality sector while achieving business objectives

Technical Experience: Competent in Excel, Word, PowerPoint, and Property Management Systems

 

Working at LUNA

LUNA is a fast-growing student accommodation operator that dares to do things differently. We believe in the power of a small but dynamic team and take pride in recruiting like-minded, exceptional individuals who aren’t afraid to roll up their sleeves and get stuck in. Our focus is on delivering outstanding experiences for our residents and outstanding returns for our business, powered by bold ideas and plenty of hard work.

 

Not only will you join a fantastic team, the Health, Wellbeing & Financial Rewards are excellent!

  • Family Time: Family matters, and so does your time with them. We offer enhanced parental leave to support your growing family.
  • Work-Life Balance: We understand the importance of balance. Talk to us about what you need to achieve a healthy work-life balance.
  • Generous Annual Leave: Enjoy 26 days of annual leave, plus your birthday off! This will be prorated for part time employees.
  • Bank Holidays: All statutory Bank Holidays are yours to enjoy.
  • Flexible Leave Options: Buy or sell up to 3 days of annual leave to suit your needs
  • Private healthcare: This role comes with healthcare, ensuring you have access to private medical services when needed.
  • 24/7 Mental Health Support: Access confidential mental health support and counselling services whenever you need them.
  • Health and Fitness Access: Consult a GP or get nutrition and fitness advice 24/7.
  • Social and Wellbeing Events: Join regular events focused on social interaction and wellbeing.
  • Cycle to Work Scheme: Whether you’re a cyclist or just getting started, take advantage of our Cycle to Work Scheme.
  • Competitive Salary: We offer a competitive salary to recognize your contributions
  • Development and Progression: Your career progression and growth is very important to us. Regular career discussions will be held to tailor your development plan with us.
  • Mobile Phone Allowance: Get a monthly mobile phone allowance whether you need a new device, sim card, or to use your personal mobile for business.
  • Pension Scheme: Opt in to our salary sacrifice pension scheme to secure your future.
  • Life Assurance Policy: We provide a death in service life assurance policy for your peace of mind.
  • Sickness Benefit: Access sickness benefit and long-term sickness income protection for illness or injury.
  • Salary Extras App: Enjoy discounts on retail, cinema vouchers, and other employee perks.
  • Professional Membership Fees: Stay at the top of your game with covered industry professional membership fees.

 

Your Working Environment

As a General Manager you will be based at your property with your team. Some travel may be required to LUNA’s head office or other LUNA residences for training and company meetings. All travel expenses outside of you location of work will be covered.

 

Your Career Development

At LUNA, we’re passionate about your professional growth. This is more than just a job—it’s an opportunity to develop your career in an exciting, supportive, and forward-thinking environment. We provide a dedicated training budget to help you hone your skills and achieve your goals, alongside opportunities to network with industry professionals and broaden your horizons.

 

Inclusivity at LUNA:

We employ the best-qualified people and ensure equal opportunity for the professional progression of all employees. We do not discriminate based on race, colour, religion, nationality, ethnic origin, gender, sexual orientation, disability, age, or marital status.

 

GDPR Notice:

Your shared personal information will be stored and shared by email or a printed copy with hiring managers in relation to any open vacancy for which you wish to be considered.

 

Contact Us:

Ready to take the next step in your career? Simply apply below or drop us a line with your contact details at recruitment@torsiongroup.co.uk, and we can arrange an informal chat. We’d love to answer any questions you have!